Care Home Ratings
Residential care home

Avenues South East - 320 Hempstead Road

320 Hempstead Road, Gillingham, ME7 3QH

Overall CQC rating

Good

Rating published 21 March 2017

Read full inspection report

Last inspected 7 February 2017

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Mar 2017

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated February 2015

Local healthcare

Nearest A&E

Medway Maritime Hospital

57.2% of patients seen within 4 hours (Jan 2026)

2.6 mi

Nearest GP surgery

Hempstead Medical Centre

0.4 mi

7 within 2 mi

Nearest pharmacy

Hempstead Pharmacy

0.3 mi

9 within 2 mi

Nearest dentist

0.7 mi

6 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Medway (2025–26)

£875

per week, residential

£1,126

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

582

Most common: violent crime

Elderly population

14.5% of people in Medway are aged 65 or over

41.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Avenues South East

50

locations

75%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authorityMedway
RegionSouth East
Last inspected7 February 2017
Registered with CQC since24 January 2011
Registered managerBalinda Wood

Services and specialisms

Learning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.