Care Home Ratings
Residential care home

Real Life Options - 18 Bisley Drive

18 Bisley Drive, South Shields, NE34 0PY

Overall CQC rating

Good

Rating published 22 June 2023

Read full inspection report

Last inspected 26 April 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 22 Jun 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated September 2016

Local healthcare

Nearest A&E

South Tyneside District Hospital

70.4% of patients seen within 4 hours (Jan 2026)

0.5 mi

Nearest GP surgery

Farnham Medical Centre

0.4 mi

6 within 2 mi

Nearest pharmacy

JM & W Pharmacy

0.4 mi

17 within 2 mi

Nearest dentist

0.5 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by South Tyneside (2025–26)

£915

per week, residential

£1,064

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

307

Most common: violent crime

Elderly population

18.8% of people in South Tyneside are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Real Life Options

48

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds7
Local authoritySouth Tyneside
RegionNorth East
Last inspected26 April 2023
Registered with CQC since20 April 2011
Registered managerKay Huskisson

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenCaring for people whose rights are restricted under the Mental Health ActDementiaLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.