Care Home Ratings
Residential care home

Milestones

9 Commercial Street, Cinderford, GL14 2RP

Overall CQC rating

Good

Rating published 31 October 2017

Read full inspection report

Last inspected 5 October 2017

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 31 Oct 2017

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated June 2015

Local healthcare

Nearest A&E

Lydney & District Hospital

6.6 mi

Nearest GP surgery

Dockham Surgery

0.5 mi

2 within 2 mi

Nearest pharmacy

Market Street Pharmacy

0.2 mi

1 within 2 mi

Nearest dentist

0.2 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Gloucestershire (2025–26)

£923

per week, residential

£874

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

10

Most common: burglary

Elderly population

19% of people in Gloucestershire are aged 65 or over

45.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Stepping Stones Resettlement Unit Limited

5

locations

80%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authorityGloucestershire
RegionSouth West
Last inspected5 October 2017
Registered with CQC since20 January 2011
Registered managerFrances Elizabeth Holland

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.