Care Home Ratings
Residential care home

Brooke House

Brooke Gardens, The Street, Norwich, NR15 1JH

Overall CQC rating

Requires Improvement

Rating published 9 June 2023

Read full inspection report

Last inspected 4 May 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 9 Jun 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

3 rated inspections on record · First rated October 2016

Local healthcare

Nearest A&E

Norfolk and Norwich University Hospital:Emergency Department

66% of patients seen within 4 hours (Jan 2026)

8.4 mi

Nearest GP surgery

Heathgate Surgery

2.5 mi

Nearest pharmacy

Well Pharmacy

2.7 mi

Nearest dentist

2.7 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

3

Most common: anti social behaviour

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Regal Healthcare Properties Limited

3

locations

33%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds35
Local authorityNorfolk
RegionEast
Last inspected4 May 2023
Registered with CQC since19 January 2011
Registered managerAlison Tracey Lake

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Brooke House, Norwich — CQC Rating: Requires improvement | Care Home Ratings