Care Home Ratings
Residential care home

The Villas

8 The Villas, West End, Stoke On Trent, ST4 5AH

Overall CQC rating

Good

Rating published 19 February 2019

Read full inspection report

Last inspected 25 January 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 19 Feb 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated March 2016

Local healthcare

Nearest A&E

Royal Stoke University Hospital

43.2% of patients seen within 4 hours (Jan 2026)

1 mi

Nearest GP surgery

Staffordshire Doctors Urgent Care

0.6 mi

7 within 2 mi

Nearest pharmacy

Everest Pharmacy

0.1 mi

19 within 2 mi

Nearest dentist

1.3 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Stoke-on-Trent (2025–26)

£712

per week, residential

£1,005

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

93

Most common: violent crime

Elderly population

14.9% of people in Stoke-on-Trent are aged 65 or over

63.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds8
Local authorityStoke-on-Trent
RegionWest Midlands
Last inspected25 January 2019
Registered with CQC since24 December 2010
Registered managerAllison Bernard

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

The Villas, Stoke On Trent — CQC Rating: Good | Care Home Ratings