Care Home Ratings
Residential care home

New Lodge

971 Lightwood Road, Longton, ST3 7NE

Overall CQC rating

Good

Rating published 13 December 2018

Read full inspection report

Last inspected 6 November 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 Dec 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Royal Stoke University Hospital

43.2% of patients seen within 4 hours (Jan 2026)

5.2 mi

Nearest GP surgery

Belgrave Medical Centre

1.7 mi

4 within 2 mi

Nearest pharmacy

Well Pharmacy

1.5 mi

3 within 2 mi

Nearest dentist

2.7 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Stoke-on-Trent (2025–26)

£712

per week, residential

£1,005

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

6

Most common: violent crime

Elderly population

14.9% of people in Stoke-on-Trent are aged 65 or over

63.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Delam Care Limited

8

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authorityStoke-on-Trent
RegionWest Midlands
Last inspected6 November 2018
Registered with CQC since3 December 2010
Registered managerLisa Diane Davies

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.