Care Home Ratings
Residential care home

Heatherdene

14 Southfields Road, Eastbourne, BN21 1BU

Overall CQC rating

Good

Rating published 13 February 2020

Read full inspection report

Last inspected 23 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

Eastbourne District General Hospital

51.8% of patients seen within 4 hours (Jan 2026)

1.2 mi

Nearest GP surgery

Grove Road Surgery

0.2 mi

11 within 2 mi

Nearest pharmacy

Boots

0.2 mi

11 within 2 mi

Nearest dentist

0.1 mi

10 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by East Sussex (2025–26)

£929

per week, residential

£994

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

551

Most common: violent crime

Elderly population

22.7% of people in East Sussex are aged 65 or over

62.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds10
Local authorityEast Sussex
RegionSouth East
Last inspected23 January 2020
Registered with CQC since8 December 2010
Registered managerKara Annette Connelly

Services and specialisms

Caring for adults over 65 yrsMental health conditionsSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Heatherdene, Eastbourne — CQC Rating: Good | Care Home Ratings