Care Home Ratings
Residential care home

St Francis Residential Care Home

65-67 Falmouth Avenue, Highams Park, London, E4 9QR

Overall CQC rating

Good

Rating published 23 January 2020

Read full inspection report

Last inspected 16 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 27 Feb 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated November 2016

Local healthcare

Nearest A&E

Whipps Cross University Hospital

2.3 mi

Nearest GP surgery

Handsworth Medical Practice

0.3 mi

31 within 2 mi

Nearest pharmacy

Well Pharmacy

0.3 mi

23 within 2 mi

Nearest dentist

0.3 mi

18 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Waltham Forest (2025–26)

£1,208

per week, residential

£1,199

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

266

Most common: violent crime

Elderly population

9.4% of people in Waltham Forest are aged 65 or over

34.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Brownlow Enterprises Limited

9

locations

80%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds39
Local authorityWaltham Forest
RegionLondon
Last inspected16 February 2021
Registered with CQC since14 February 2011
Registered managerSharmila Rai

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.