Care Home Ratings
Residential care home

Springbank

1 Charlton Lane, Brentry, Bristol, BS10 6SG

Overall CQC rating

Good

Rating published 21 July 2023

Read full inspection report

Last inspected 10 February 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Jul 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Southmead Hospital

60.3% of patients seen within 4 hours (Jan 2026)

1.5 mi

Nearest GP surgery

Willow Tree Surgery

0.4 mi

8 within 2 mi

Nearest pharmacy

Magna Pharmacy

0 mi

11 within 2 mi

Nearest dentist

0.1 mi

13 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bristol, City of (2025–26)

£1,120

per week, residential

£1,106

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

332

Most common: violent crime

Elderly population

10.9% of people in Bristol, City of are aged 65 or over

49.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Shaw Healthcare (Specialist Services) Limited

6

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds11
Local authorityBristol, City of
RegionSouth West
Last inspected10 February 2023
Registered with CQC since22 December 2010
Registered managerKay Marie Williams

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.