Care Home Ratings
Residential care home

Elm Tree House

8 Chandag Road, Keynsham, Bristol, BS31 1NR

Overall CQC rating

Requires Improvement

Rating published 17 August 2022

Read full inspection report

Last inspected 25 July 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 17 Aug 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

3 rated inspections on record · First rated December 2015

Local healthcare

Nearest A&E

Royal United Hospital

54.2% of patients seen within 4 hours (Jan 2026)

4.5 mi

Nearest GP surgery

Severn Way Surgery

0.1 mi

5 within 2 mi

Nearest pharmacy

Chandag Road Pharmacy

0.3 mi

6 within 2 mi

Nearest dentist

0.4 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bath and North East Somerset (2025–26)

£1,118

per week, residential

£1,083

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

134

Most common: violent crime

Elderly population

16.6% of people in Bath and North East Somerset are aged 65 or over

49.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Treehome Limited

2

locations

50%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityBath and North East Somerset
RegionSouth West
Last inspected25 July 2022
Registered with CQC since24 January 2011
Registered managerSuzette Marie Thompson

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.