Care Home Ratings
Residential care home

16 Balnacraig Avenue (The Leaves)

Neasden, London, NW10 1TH

Overall CQC rating

Good

Rating published 3 October 2019

Read full inspection report

Last inspected 5 September 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 3 Oct 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated June 2015

Local healthcare

Nearest A&E

Central Middlesex Hospital

2 mi

Nearest GP surgery

0.1 mi

16 within 2 mi

Nearest pharmacy

Clockwork Pharmacy

0.1 mi

26 within 2 mi

Nearest dentist

0.9 mi

13 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Brent (2025–26)

£1,436

per week, residential

£1,320

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

522

Most common: violent crime

Elderly population

10.5% of people in Brent are aged 65 or over

26.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Voyage 1 Limited

438

locations

92%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds7
Local authorityBrent
RegionLondon
Last inspected5 September 2019
Registered with CQC since20 December 2010
Registered managerMariam Patel

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

16 Balnacraig Avenue (The Leaves), London — CQC Rating: Good | Care Home Ratings