Care Home Ratings
Residential care home

Twyford House

Whitfield Avenue, Dover, CT16 2AG

Overall CQC rating

Requires Improvement

Rating published 22 July 2022

Read full inspection report

Last inspected 7 June 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 22 Jul 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

3 rated inspections on record · First rated August 2016

Local healthcare

Nearest A&E

WIlliam Harvey Hospital

16.5 mi

Nearest GP surgery

Peter Street Surgery

0.7 mi

5 within 2 mi

Nearest pharmacy

Grace Chemist

1 mi

3 within 2 mi

Nearest dentist

5.9 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kent (2025–26)

£1,187

per week, residential

£1,378

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

28

Most common: violent crime

Elderly population

17.7% of people in Kent are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Voyage 1 Limited

438

locations

92%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds12
Local authorityKent
RegionSouth East
Last inspected7 June 2022
Registered with CQC since14 April 2014
Registered managerCynthia Adjoa Agyapong Boateng

Services and specialisms

Caring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.