Care Home Ratings
Residential care home

Elmstead Care Home

104 Elmstead Lane, Chislehurst, BR7 5EL

Overall CQC rating

Good

Rating published 14 January 2022

Read full inspection report

Last inspected 9 September 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 14 Jan 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

University Hospital Lewisham

45.1% of patients seen within 4 hours (Jan 2026)

3.6 mi

Nearest GP surgery

Hill Surgery

0.3 mi

19 within 2 mi

Nearest pharmacy

Chemist

0.7 mi

11 within 2 mi

Nearest dentist

0.2 mi

17 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bromley (2025–26)

£1,062

per week, residential

£1,257

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

94

Most common: violent crime

Elderly population

15.1% of people in Bromley are aged 65 or over

32.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Bupa Care Homes (CFChomes) Limited

61

locations

88%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds41
Local authorityBromley
RegionLondon
Last inspected9 September 2021
Registered with CQC since25 November 2010
Registered managerEmma Victoria Staples

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.