Care Home Ratings
Residential care home

Mayfield House

29 Mayfield Road, Hersham, Walton-on-thames, KT12 5PL

Overall CQC rating

Requires Improvement

Rating published 29 September 2021

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

8 rated inspections on record · First rated December 2015

Local healthcare

Nearest A&E

St Peter's Hospital A&E

4.9 mi

Nearest GP surgery

The Red Practice Walton

0.6 mi

7 within 2 mi

Nearest pharmacy

0.8 mi

4 within 2 mi

Nearest dentist

0.4 mi

10 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Surrey (2025–26)

£952

per week, residential

£988

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

164

Most common: violent crime

Elderly population

16.1% of people in Surrey are aged 65 or over

61.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

A. Welcome House Limited

2

locations

50%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds34
Local authoritySurrey
RegionSouth East
Registered with CQC since30 June 2022

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Mayfield House, Walton-on-thames — CQC Rating: Requires improvement | Care Home Ratings