Care Home Ratings
Nursing home

Merlin Manor Care Centre

Merlin Manor Care Centre, Merlin Way, Hartlepool, TS26 0BF

Overall CQC rating

Requires Improvement

Rating published 2 August 2023

Read full inspection report

Last inspected 7 July 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 2 Aug 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

The James Cook University Hospital

46.2% of patients seen within 4 hours (Jan 2026)

10.8 mi

Nearest GP surgery

Throston Medical Centre

0.9 mi

3 within 2 mi

Nearest pharmacy

Winterbottom

1 mi

7 within 2 mi

Nearest dentist

0.4 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hartlepool (2025–26)

£917

per week, residential

£900

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

713

Most common: violent crime

Elderly population

17.5% of people in Hartlepool are aged 65 or over

55

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds94
Local authorityHartlepool
RegionNorth East
Last inspected7 July 2023
Registered with CQC since27 July 2022
Registered managerCarole Ann Gibson

Services and specialisms

Caring for adults over 65 yrsDementiaPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.