Care Home Ratings
Nursing home

The Willows Nursing home

West Wick, Weston Super Mare, BS24 7TF

Overall CQC rating

Good

Rating published 29 January 2020

Read full inspection report

Last inspected 17 December 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 29 Jan 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated January 2015

Local healthcare

Nearest A&E

Weston General Hospital

3.6 mi

Nearest GP surgery

Mendip Vale Medical Practice

0.6 mi

5 within 2 mi

Nearest pharmacy

Morrisons Pharmacy

0.3 mi

4 within 2 mi

Nearest dentist

1.1 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by North Somerset (2025–26)

£748

per week, residential

£888

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

159

Most common: violent crime

Elderly population

20.5% of people in North Somerset are aged 65 or over

62

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

The Brandon Trust

92

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds7
Local authorityNorth Somerset
RegionSouth West
Last inspected17 December 2019
Registered with CQC since12 November 2010
Registered managerMichelle Louise Collett

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.