Care Home Ratings
Residential care home

The Mallards

161 Wootton Road, Kings Lynn, PE30 4DW

Overall CQC rating

Good

Rating published 18 July 2018

Read full inspection report

Last inspected 21 May 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 18 Jul 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

2 rated inspections on record · First rated November 2016

Local healthcare

Nearest A&E

Pilgrim Hospital

24.1 mi

Nearest GP surgery

St James Medical Centre

0.8 mi

4 within 2 mi

Nearest pharmacy

Well Pharmacy

0.4 mi

8 within 2 mi

Nearest dentist

0.2 mi

8 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

102

Most common: violent crime

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

One Six One Limited

3

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds11
Local authorityNorfolk
RegionEast
Last inspected21 May 2018
Registered with CQC since15 December 2010
Registered managerLee James Lutwyche

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

The Mallards, Kings Lynn — CQC Rating: Good | Care Home Ratings