Care Home Ratings
Residential care home

Parkside Lodge

17-19 Windermere Street, Gateshead, NE8 1TU

Overall CQC rating

Good

Rating published 11 October 2023

Read full inspection report

Last inspected 18 August 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 11 Oct 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated November 2015

Local healthcare

Nearest A&E

Queen Elizabeth Hospital

47.9% of patients seen within 4 hours (Jan 2026)

1.5 mi

Nearest GP surgery

Oxford Terrace & Rawling Road Medical Group

0.1 mi

17 within 2 mi

Nearest pharmacy

CentralChem Pharmacy

0.1 mi

26 within 2 mi

Nearest dentist

0.4 mi

20 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Gateshead (2025–26)

£888

per week, residential

£950

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

478

Most common: violent crime

Elderly population

17.6% of people in Gateshead are aged 65 or over

54.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Potensial Limited

48

locations

95%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds12
Local authorityGateshead
RegionNorth East
Last inspected18 August 2023
Registered with CQC since28 January 2011
Registered managerChristine Cassy Finnigan

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesMental health conditionsSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Parkside Lodge, Gateshead — CQC Rating: Good | Care Home Ratings