Norfolk House Care Home
34 Norfolk Street, Springfield, Wigan, WN6 7BJ
Overall CQC rating
Rating published 30 September 2023
Last inspected 6 September 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 30 Sept 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
5 rated inspections on record · First rated May 2015
Local healthcare
Nearest A&E
Unknown
45.2% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Beech Hill Medical Practice
0.1 mi
4 within 2 mi
Nearest pharmacy
Hollowood Chemist
0.8 mi
6 within 2 mi
Nearest dentist
0.1 mi
6 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Wigan (2025–26)
£779
per week, residential
£852
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Elderly population
17.2% of people in Wigan are aged 65 or over
39.5
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Chris Care Service (UK) Limited
2
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.