Care Home Ratings
Residential care home

Heatherington House

5 London Road, Kettering, NN16 0EF

Overall CQC rating

Outstanding

Rating published 7 March 2019

Read full inspection report

Last inspected 28 November 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 7 Mar 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Outstanding
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Outstanding

Rating improved from Good

2 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

Kettering General Hospital

60.9% of patients seen within 4 hours (Jan 2026)

0.7 mi

Nearest GP surgery

Headlands Surgery

0.3 mi

5 within 2 mi

Nearest pharmacy

0.1 mi

16 within 2 mi

Nearest dentist

0 mi

10 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by North Northamptonshire (2025–26)

£915

per week, residential

£978

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

273

Most common: violent crime

Elderly population

16.2% of people in North Northamptonshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Consensus Support Services Limited

74

locations

90%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityNorth Northamptonshire
RegionEast Midlands
Last inspected28 November 2018
Registered with CQC since21 January 2011
Registered managerMargaret Elliott

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.