Care Home Ratings
Residential care home

The Rivers

88 Rectory Road, Farnborough, GU14 7HT

Overall CQC rating

Good

Rating published 11 April 2019

Read full inspection report

Last inspected 14 March 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 11 Apr 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated September 2016

Local healthcare

Nearest A&E

Frimley Park Hospital

52.3% of patients seen within 4 hours (Jan 2026)

1.6 mi

Nearest GP surgery

Frimley Green Health Clinic

0.8 mi

3 within 2 mi

Nearest pharmacy

Clockhouse Pharmacy

0.5 mi

11 within 2 mi

Nearest dentist

0.5 mi

10 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hampshire (2025–26)

£1,245

per week, residential

£1,365

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

115

Most common: violent crime

Elderly population

19.1% of people in Hampshire are aged 65 or over

50.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Consensus Support Services Limited

74

locations

90%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds7
Local authorityHampshire
RegionSouth East
Last inspected14 March 2019
Registered with CQC since21 January 2011
Registered managerSheena Mills

Services and specialisms

Caring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.