Care Home Ratings
Nursing home

Willows Care Home

Nevin Road, Blacon, Chester, CH1 5RP

Overall CQC rating

Inadequate

Rating published 10 February 2024

Read full inspection report

Last inspected 19 October 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 10 Feb 2024

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Inadequate
Caring

Do staff involve and treat people with compassion, kindness and respect?

Requires Improvement
Responsive

Are services organised so they meet people’s needs?

Inadequate
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Requires improvement

12 rated inspections on record · First rated December 2014

Local healthcare

Nearest A&E

Countess of Chester Hospital

45.3% of patients seen within 4 hours (Jan 2026)

1.7 mi

Nearest GP surgery

Western Avenue Medical Centre

0.2 mi

5 within 2 mi

Nearest pharmacy

Garrett Pharmacy & Western Avenue Post Office

0.1 mi

8 within 2 mi

Nearest dentist

0.3 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Cheshire West and Chester (2025–26)

£887

per week, residential

£987

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

224

Most common: violent crime

Elderly population

18.7% of people in Cheshire West and Chester are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Mr Naveed Hussain & Mr Mohammad Hussain & Mrs Anwar Hussain

3

locations

0%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds73
Local authorityCheshire West and Chester
RegionNorth West
Last inspected19 October 2023
Registered with CQC since18 January 2011
Registered managerFay Elizabeth Taylor

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.