Care Home Ratings
Residential care home

The Crescent

48 Castle Street, Hadley, Telford, TF1 5RA

Overall CQC rating

Requires Improvement

Rating published 11 March 2021

Read full inspection report

Last inspected 15 December 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 11 Mar 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

3 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

Princess Royal Hospital

1.6 mi

Nearest GP surgery

Hadley Doctor's Surgery

0.3 mi

8 within 2 mi

Nearest pharmacy

Rowlands Pharmacy

0.4 mi

8 within 2 mi

Nearest dentist

0.4 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Telford and Wrekin (2025–26)

£999

per week, residential

£1,211

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

99

Most common: violent crime

Elderly population

15.8% of people in Telford and Wrekin are aged 65 or over

40.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

CareTech Community Services Limited

52

locations

63%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authorityTelford and Wrekin
RegionWest Midlands
Last inspected15 December 2020
Registered with CQC since25 November 2010
Registered managerClaire Copnall

Services and specialisms

Learning disabilitiesMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.