CareTech Community Services Limited - 34 Porthill Bank
34-36 Porthill Bank, Porthill, Newcastle Under Lyme, ST5 0AA
Overall CQC rating
Rating published 10 September 2019
Last inspected 24 July 2019
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 10 Sept 2019
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating declined from Good
3 rated inspections on record · First rated July 2016
Local healthcare
Nearest A&E
Royal Stoke University Hospital
43.2% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
0.4 mi
7 within 2 mi
Nearest pharmacy
Cornwell's
0.5 mi
22 within 2 mi
Nearest dentist
1.2 mi
4 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Staffordshire (2025–26)
£941
per week, residential
£1,143
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
19.6% of people in Staffordshire are aged 65 or over
47.9
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
CareTech Community Services Limited
52
locations
63%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.