Care Home Ratings
Residential care home

CareTech Community Services Limited - 68 West Park Road

68 West Park Road, Smethwick, Birmingham, B67 7JH

Overall CQC rating

Requires Improvement

Rating published 20 June 2023

Read full inspection report

Last inspected 15 March 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 20 Jun 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

5 rated inspections on record · First rated April 2015

Local healthcare

Nearest A&E

Midland Metropolitan University Hospital

77.6% of patients seen within 4 hours (Jan 2026)

1.7 mi

Nearest GP surgery

St Pauls Doctors Surgery

0.3 mi

24 within 2 mi

Nearest pharmacy

Dunstones Chemist

0.4 mi

35 within 2 mi

Nearest dentist

0.6 mi

20 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Sandwell (2025–26)

£892

per week, residential

£968

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

286

Most common: violent crime

Elderly population

12.6% of people in Sandwell are aged 65 or over

49.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

CareTech Community Services Limited

52

locations

63%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds14
Local authoritySandwell
RegionWest Midlands
Last inspected15 March 2023
Registered with CQC since25 November 2010
Registered managerErika Margaret Lane

Services and specialisms

Learning disabilitiesMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.