Care Home Ratings
Residential care home

Staffordshire County Council - 114 Douglas Road

114 Douglas Road, Newcastle Under Lyme, ST5 9BJ

Overall CQC rating

Good

Rating published 4 January 2019

Read full inspection report

Last inspected 7 December 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 4 Jan 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

Royal Stoke University Hospital

43.2% of patients seen within 4 hours (Jan 2026)

1.7 mi

Nearest GP surgery

Milehouse Primary Care Centre

0.2 mi

7 within 2 mi

Nearest pharmacy

Morrell's Pharmacy

0.2 mi

15 within 2 mi

Nearest dentist

0.6 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Staffordshire (2025–26)

£941

per week, residential

£1,143

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

135

Most common: violent crime

Elderly population

19.6% of people in Staffordshire are aged 65 or over

47.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Staffordshire County Council

36

locations

67%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds13
Local authorityStaffordshire
RegionWest Midlands
Last inspected7 December 2018
Registered with CQC since26 November 2010
Registered managerElizabeth Ellen Lomas

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Staffordshire County Council - 114 Douglas Road, Newcastle Under Lyme — CQC Rating: Good | Care Home Ratings