Care Home Ratings
Residential care home

Hartley House Care Home

Hartley House, Hartley Road, Cranbrook, TN17 3QN

Overall CQC rating

Good

Rating published 3 December 2019

Read full inspection report

Last inspected 22 December 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 27 Jan 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated March 2015

Local healthcare

Nearest A&E

Tunbridge Wells Hospital at Pembury

9.8 mi

Nearest GP surgery

Orchard End Surgery

1.2 mi

3 within 2 mi

Nearest pharmacy

Cranbrook Pharmacy

1.1 mi

1 within 2 mi

Nearest dentist

1 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kent (2025–26)

£1,187

per week, residential

£1,378

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

4

Most common: public order

Elderly population

17.7% of people in Kent are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds57
Local authorityKent
RegionSouth East
Last inspected22 December 2020
Registered with CQC since31 October 2014
Registered managerRachel Dadwa-As

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.