Care Home Ratings
Residential care home

Shaftesbury House Residential Care Home

5 Cowper Street, Ipswich, IP4 5JD

Overall CQC rating

Good

Rating published 23 August 2022

Read full inspection report

Last inspected 29 July 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 23 Aug 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated December 2015

Local healthcare

Nearest A&E

Ipswich Hospital

0.5 mi

Nearest GP surgery

Derby Road Medical Practice

0.7 mi

7 within 2 mi

Nearest pharmacy

Rushmere Pharmacy

0.3 mi

15 within 2 mi

Nearest dentist

0.6 mi

15 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Suffolk (2025–26)

£1,064

per week, residential

£1,051

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

162

Most common: violent crime

Elderly population

8.6% of people in Suffolk are aged 65 or over

106.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Sanctuary Care Limited

131

locations

97%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds27
Local authoritySuffolk
RegionEast
Last inspected29 July 2022
Registered with CQC since16 December 2010
Registered managerMichelle Elizabeth Booth

Services and specialisms

Caring for adults over 65 yrsDementiaPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.