Care Home Ratings
Residential care home

Haddon House

145 West Heath Road, West Heath, Birmingham, B31 3HD

Overall CQC rating

Good

Rating published 1 March 2019

Read full inspection report

Last inspected 1 April 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 22 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated August 2016

Local healthcare

Nearest A&E

Midland Metropolitan University Hospital

77.6% of patients seen within 4 hours (Jan 2026)

6.1 mi

Nearest GP surgery

West Heath Surgery

0.1 mi

12 within 2 mi

Nearest pharmacy

0.7 mi

14 within 2 mi

Nearest dentist

0.1 mi

5 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Birmingham (2025–26)

£874

per week, residential

£889

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

305

Most common: violent crime

Elderly population

11.2% of people in Birmingham are aged 65 or over

52.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Extel Limited

10

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityBirmingham
RegionWest Midlands
Last inspected1 April 2021
Registered with CQC since29 December 2010
Registered managerLuke James Gorman

Services and specialisms

Mental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.