Care Home Ratings
Residential care home

Hawthorn House

St Godrics Close, Durham, DH1 5PJ

Overall CQC rating

Outstanding

Rating published 3 April 2020

Read full inspection report

Last inspected 7 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 3 Apr 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

3 rated inspections on record · First rated May 2016

Local healthcare

Nearest A&E

University Hospital of North Durham

0.9 mi

Nearest GP surgery

Chastleton Medical Group

0.4 mi

5 within 2 mi

Nearest pharmacy

W. Smith Pharmacy

0.1 mi

6 within 2 mi

Nearest dentist

0.6 mi

9 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by County Durham (2025–26)

£857

per week, residential

£890

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

52

Most common: shoplifting

Elderly population

19.3% of people in County Durham are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds10
Local authorityCounty Durham
RegionNorth East
Last inspected7 January 2020
Registered with CQC since4 January 2011
Registered managerSusan Ann Smith

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.