Care Home Ratings
Nursing home

Highfield House

St Bees Road, Whitehaven, CA28 9UB

Overall CQC rating

Good

Rating published 18 October 2019

Read full inspection report

Last inspected 10 September 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 18 Oct 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

4 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Cumberland Infirmary

51.2% of patients seen within 4 hours (Jan 2026)

35.8 mi

Nearest GP surgery

Flatt Walks Health Centre

1.4 mi

1 within 2 mi

Nearest pharmacy

Whitehaven Late Night Pharmacy

1.6 mi

3 within 2 mi

Nearest dentist

1.5 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Cumberland (2025–26)

£990

per week, residential

£1,066

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

11

Most common: violent crime

Elderly population

23.5% of people in Cumberland are aged 65 or over

36.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds67
Local authorityCumberland
RegionNorth West
Last inspected10 September 2019
Registered with CQC since7 January 2011
Registered managerRachel Mary Chebbi

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsCaring for people whose rights are restricted under the Mental Health ActDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.