Abbeyfield House - New Malden
California Road, New Malden, KT3 3RL
Overall CQC rating
Rating published 19 July 2023
Last inspected 28 June 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 19 Jul 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating improved from Requires improvement
6 rated inspections on record · First rated July 2015
Local healthcare
Nearest A&E
Kingston Hospital
41.1% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Hanover House
0.7 mi
15 within 2 mi
Nearest pharmacy
Hawks Pharmacy
0.8 mi
19 within 2 mi
Nearest dentist
0.1 mi
36 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Kingston upon Thames (2025–26)
£1,157
per week, residential
£1,123
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
12.9% of people in Kingston upon Thames are aged 65 or over
53.7
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Abbeyfield Society (The)
49
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.