Care Home Ratings
Residential care home

Westall House

Birch Grove Road, Horsted Keynes, RH17 7BS

Overall CQC rating

Outstanding

Rating published 27 April 2018

Read full inspection report

Last inspected 2 February 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 27 Apr 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

2 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Tunbridge Wells Nuffield Hospital

14.3 mi

Nearest GP surgery

Ashdown Forest Heath Centre

4.6 mi

Nearest pharmacy

Selbys Pharmacy

3.4 mi

Nearest dentist

4.4 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by West Sussex (2025–26)

£1,033

per week, residential

£1,125

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

2

Most common: violent crime

Elderly population

19.8% of people in West Sussex are aged 65 or over

57.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Abbeyfield Society (The)

49

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds33
Local authorityWest Sussex
RegionSouth East
Last inspected2 February 2018
Registered with CQC since16 March 2011

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.