Trees Nursing Home
12 Candlers Lane, Harleston, IP20 9JA
Overall CQC rating
Rating published 20 April 2023
Last inspected 15 March 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 20 Apr 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated November 2016
Local healthcare
Nearest A&E
Norfolk and Norwich University Hospital:Emergency Department
66% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Harleston Medical Practice
0.1 mi
1 within 2 mi
Nearest pharmacy
Boots
0.2 mi
1 within 2 mi
Nearest dentist
0.1 mi
1 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Norfolk (2025–26)
£1,015
per week, residential
£1,146
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
21.5% of people in Norfolk are aged 65 or over
48.5
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
R J Francis Care Homes Limited
2
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.