Care Home Ratings
Nursing home

Greville House

Greville Road, Richmond, TW10 6HR

Overall CQC rating

Good

Rating published 13 April 2023

Read full inspection report

Last inspected 14 March 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 Apr 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated December 2015

Local healthcare

Nearest A&E

Kingston Hospital

41.1% of patients seen within 4 hours (Jan 2026)

2.9 mi

Nearest GP surgery

Vineyard Surgery

0.5 mi

17 within 2 mi

Nearest pharmacy

Nima Pharmacy

0.3 mi

22 within 2 mi

Nearest dentist

0.4 mi

31 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Richmond upon Thames (2025–26)

£1,354

per week, residential

£1,305

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

216

Most common: violent crime

Elderly population

14.7% of people in Richmond upon Thames are aged 65 or over

31

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Care UK Community Partnerships Ltd

190

locations

95%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds59
Local authorityRichmond upon Thames
RegionLondon
Last inspected14 March 2023
Registered with CQC since11 January 2011
Registered managerIrone Rhoanna Johnson-Dyer

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesMental health conditionsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.