Care Home Ratings
Nursing home

Willowdene Care Home

Victoria Road West, Hebburn, NE31 1LR

Overall CQC rating

Good

Rating published 3 April 2020

Read full inspection report

Last inspected 25 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 16 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

4 rated inspections on record · First rated October 2015

Local healthcare

Nearest A&E

Queen Elizabeth Hospital

47.9% of patients seen within 4 hours (Jan 2026)

3.2 mi

Nearest GP surgery

Victoria Medical Centre

0.3 mi

11 within 2 mi

Nearest pharmacy

Boots

0.2 mi

19 within 2 mi

Nearest dentist

0 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by South Tyneside (2025–26)

£915

per week, residential

£1,064

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

235

Most common: violent crime

Elderly population

18.8% of people in South Tyneside are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Premier Nursing Homes Limited

5

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds52
Local authoritySouth Tyneside
RegionNorth East
Last inspected25 February 2021
Registered with CQC since24 January 2011
Registered managerChristopher John Hogan-Hind

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.