Care Home Ratings
Residential care home

Talbot Care Services Ltd

13-15 Constitution Hill, Norwich, NR3 4HA

Overall CQC rating

Good

Rating published 23 July 2021

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated August 2015

Local healthcare

Nearest A&E

Norfolk and Norwich University Hospital:Emergency Department

66% of patients seen within 4 hours (Jan 2026)

4.1 mi

Nearest GP surgery

Prospect Medical Practise

0.8 mi

11 within 2 mi

Nearest pharmacy

Woodgrove Pharmacy

0.4 mi

19 within 2 mi

Nearest dentist

0.5 mi

26 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

650

Most common: violent crime

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds16
Local authorityNorfolk
RegionEast
Registered with CQC since21 February 2023
Registered managerAraceli Alsisto Serrano

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.