The Willows
4 Old Grove Close, Hindhead, GU26 6GG
Overall CQC rating
Rating published 21 August 2019
Last inspected 24 July 2019
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 21 Aug 2019
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
2 rated inspections on record · First rated November 2016
Local healthcare
Nearest A&E
Royal Surrey County Hospital
59.1% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Grayshott Surgery
0.5 mi
3 within 2 mi
Nearest pharmacy
Wellbeing Pharmacy
1.2 mi
2 within 2 mi
Nearest dentist
1 mi
4 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Surrey (2025–26)
£952
per week, residential
£988
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: other theft
Elderly population
16.1% of people in Surrey are aged 65 or over
61.3
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Voyage 1 Limited
438
locations
92%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.