Care Home Ratings
Residential care home

Wisteria House Stoke Limited

4-5 Napier Street, Plymouth, PL1 4QX

Overall CQC rating

Outstanding

Rating published 23 January 2019

Read full inspection report

Last inspected 19 November 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 23 Jan 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Outstanding
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Outstanding

Rating unchanged since last inspection

2 rated inspections on record · First rated May 2016

Local healthcare

Nearest A&E

Derriford Hospital

36.2% of patients seen within 4 hours (Jan 2026)

3.6 mi

Nearest GP surgery

Stoke surgery

0.2 mi

13 within 2 mi

Nearest pharmacy

Well Pharmacy

0.3 mi

20 within 2 mi

Nearest dentist

0.5 mi

16 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Plymouth (2025–26)

£979

per week, residential

£1,052

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

527

Most common: violent crime

Elderly population

16.4% of people in Plymouth are aged 65 or over

51

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Wisteria House Dementia Care Ltd

3

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds22
Local authorityPlymouth
RegionSouth West
Last inspected19 November 2018
Registered with CQC since20 June 2014
Registered managerCarole Anne Ham

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.