Care Home Ratings
Residential care home

Eden Supported Services

72 Pembroke Road, Ilford, IG3 8PQ

Overall CQC rating

Good

Rating published 17 October 2019

Read full inspection report

Last inspected 18 September 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 17 Oct 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

King George Hospital

1 mi

Nearest GP surgery

Oak Tree Medical Centre

0.5 mi

14 within 2 mi

Nearest pharmacy

Pharmaram

0.3 mi

24 within 2 mi

Nearest dentist

0.6 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Redbridge (2025–26)

£1,077

per week, residential

£1,104

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

674

Most common: violent crime

Elderly population

10.8% of people in Redbridge are aged 65 or over

38.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Eden Supported Services Ltd

2

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authorityRedbridge
RegionLondon
Last inspected18 September 2019
Registered with CQC since29 August 2014
Registered managerLeeyah Parmida Mallah

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Eden Supported Services, Ilford — CQC Rating: Good | Care Home Ratings