Care Home Ratings
Residential care home

36a Birling Avenue

Rainham, Gillingham, ME8 7EY

Overall CQC rating

Good

Rating published 27 February 2018

Read full inspection report

Last inspected 10 January 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 27 Feb 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Medway Maritime Hospital

57.2% of patients seen within 4 hours (Jan 2026)

2.5 mi

Nearest GP surgery

Hempstead Medical Centre

1.5 mi

2 within 2 mi

Nearest pharmacy

JHoots

0.5 mi

7 within 2 mi

Nearest dentist

0.4 mi

5 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Medway (2025–26)

£875

per week, residential

£1,126

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

140

Most common: violent crime

Elderly population

14.5% of people in Medway are aged 65 or over

41.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds7
Local authorityMedway
RegionSouth East
Last inspected10 January 2018
Registered with CQC since27 January 2011
Registered managerAngela Warner

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.