Care Home Ratings
Residential care home

The Beeches

West Harling Road, East Harling, Norwich, NR16 2NP

Overall CQC rating

Outstanding

Rating published 16 April 2020

Read full inspection report

Last inspected 6 March 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 16 Apr 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated October 2015

Local healthcare

Nearest A&E

RAF Lakenheath Medical Hospital

64% of patients seen within 4 hours (Jan 2026)

16.5 mi

Nearest GP surgery

East Harling Surgery

0.2 mi

1 within 2 mi

Nearest pharmacy

East Harling Pharmacy

0.1 mi

1 within 2 mi

Nearest dentist

0.1 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

0

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Black Swan International Limited

24

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds46
Local authorityNorfolk
RegionEast
Last inspected6 March 2020
Registered with CQC since28 July 2014
Registered managerChloe Louise Thorne

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.