Care Home Ratings
Residential care home

Janet Fay House

1 Strensham Hill, Moseley, Birmingham, B13 8AG

Overall CQC rating

Good

Rating published 15 January 2019

Read full inspection report

Last inspected 23 March 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 20 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

Midland Metropolitan University Hospital

77.6% of patients seen within 4 hours (Jan 2026)

3.5 mi

Nearest GP surgery

Strensham Road Surgery

0.1 mi

44 within 2 mi

Nearest pharmacy

Merali

0.3 mi

45 within 2 mi

Nearest dentist

0.3 mi

27 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Birmingham (2025–26)

£874

per week, residential

£889

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

418

Most common: violent crime

Elderly population

11.2% of people in Birmingham are aged 65 or over

52.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Servol Community Services

8

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityBirmingham
RegionWest Midlands
Last inspected23 March 2021
Registered with CQC since23 March 2011
Registered managerLisa Marie Haddon

Services and specialisms

Mental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.