Care Home Ratings
Residential care home

Dales House

304 Cottingham Road, Hull, HU6 8QA

Overall CQC rating

Good

Rating published 21 February 2020

Read full inspection report

Last inspected 12 December 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated May 2015

Local healthcare

Nearest A&E

Hull Royal Infirmary

46.6% of patients seen within 4 hours (Jan 2026)

2 mi

Nearest GP surgery

New Hall Surgery

0.2 mi

16 within 2 mi

Nearest pharmacy

0.2 mi

12 within 2 mi

Nearest dentist

0.8 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kingston upon Hull, City of (2025–26)

£841

per week, residential

£1,049

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

322

Most common: violent crime

Elderly population

13.7% of people in Kingston upon Hull, City of are aged 65 or over

58.2

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds7
Local authorityKingston upon Hull, City of
RegionYorkshire & Humberside
Last inspected12 December 2019
Registered with CQC since8 October 2014
Registered managerAnita Margaret Lovelock-Lowe

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.