Care Home Ratings
Residential care home

St James Mews

2-3 St James Place, Dartford, DA1 2ED

Overall CQC rating

Requires Improvement

Rating published 31 January 2023

Read full inspection report

Last inspected 5 December 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 31 Jan 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Requires Improvement
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating improved from Inadequate

5 rated inspections on record · First rated March 2016

Local healthcare

Nearest A&E

Darent Valley Hospital

73.4% of patients seen within 4 hours (Jan 2026)

2 mi

Nearest GP surgery

Horsman's Place Surgery

0.2 mi

4 within 2 mi

Nearest pharmacy

Well Pharmacy

0.2 mi

10 within 2 mi

Nearest dentist

0.1 mi

9 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kent (2025–26)

£1,187

per week, residential

£1,378

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

394

Most common: violent crime

Elderly population

17.7% of people in Kent are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Liaise (London) Limited

25

locations

50%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds9
Local authorityKent
RegionSouth East
Last inspected5 December 2022
Registered with CQC since6 March 2015
Registered managerNicole Kim Webb

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentSubstance misuse problems

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.