Carlton House Residential Care Home
2 The Avenue, Hatch End, Pinner, HA5 4EP
Overall CQC rating
Rating published 6 December 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
4 rated inspections on record · First rated March 2016
Local healthcare
Nearest A&E
Northwick Park Hospital
42.4% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Hatch End Medical Centre
0.5 mi
5 within 2 mi
Nearest pharmacy
Village Pharmacy
0.3 mi
14 within 2 mi
Nearest dentist
0.1 mi
17 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Harrow (2025–26)
£1,094
per week, residential
£1,230
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: anti social behaviour
Elderly population
13.5% of people in Harrow are aged 65 or over
35.9
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.