Care Home Ratings
Residential care home

Diamond House

Bennett Street, Downham Market, PE38 9EJ

Overall CQC rating

Good

Rating published 26 April 2018

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated June 2016

Local healthcare

Nearest A&E

RAF Lakenheath Medical Hospital

64% of patients seen within 4 hours (Jan 2026)

16.3 mi

Nearest GP surgery

The Hollies Surgery

0.3 mi

3 within 2 mi

Nearest pharmacy

Willows Pharmacy

0.3 mi

2 within 2 mi

Nearest dentist

0.3 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

41

Most common: violent crime

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds42
Local authorityNorfolk
RegionEast
Registered with CQC since10 January 2025

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Diamond House, Downham Market — CQC Rating: Good | Care Home Ratings