The Villa
Park Avenue, Madeley, Telford, TF7 5AE
Overall CQC rating
Rating published 29 June 2021
Last inspected 20 May 2021
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 29 Jun 2021
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating declined from Good
3 rated inspections on record · First rated September 2016
Local healthcare
Nearest A&E
Princess Royal Hospital
Nearest GP surgery
Madeley Medical Practice
0.1 mi
6 within 2 mi
Nearest pharmacy
Anstice Pharmacy
0.1 mi
2 within 2 mi
Nearest dentist
0.2 mi
1 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Telford and Wrekin (2025–26)
£999
per week, residential
£1,211
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
15.8% of people in Telford and Wrekin are aged 65 or over
40.7
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Lotus Care Management Services Limited
3
locations
50%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.