Care Home Ratings
Residential care home

Crossbrook Court

65 Crossbrook Street, Cheshunt, EN8 8LU

Overall CQC rating

Requires Improvement

Rating published 26 May 2023

Read full inspection report

Last inspected 10 March 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 26 May 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Inadequate

4 rated inspections on record · First rated January 2016

Local healthcare

Nearest A&E

North Middlesex University Hospital

5.8 mi

Nearest GP surgery

Stanhope Surgery

0.5 mi

2 within 2 mi

Nearest pharmacy

Superdrug

0.5 mi

5 within 2 mi

Nearest dentist

0.5 mi

5 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hertfordshire (2025–26)

£906

per week, residential

£1,036

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

266

Most common: violent crime

Elderly population

14.8% of people in Hertfordshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Liaise (London) Limited

25

locations

50%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds15
Local authorityHertfordshire
RegionEast
Last inspected10 March 2023
Registered with CQC since16 March 2015
Registered managerRenae Elizabeth Campbell

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.