Care Home Ratings
Residential care home

101 Brook Street

101 Brook Street, Northumberland Heath, Erith, DA8 1JJ

Overall CQC rating

Requires Improvement

Rating published 3 November 2023

Read full inspection report

Last inspected 22 September 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 3 Nov 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Good

2 rated inspections on record · First rated October 2017

Local healthcare

Nearest A&E

Queen Elizabeth Hospital

47.9% of patients seen within 4 hours (Jan 2026)

4.7 mi

Nearest GP surgery

Bursted Wood Surgery

0.6 mi

4 within 2 mi

Nearest pharmacy

Ormay Chemist

0.2 mi

10 within 2 mi

Nearest dentist

0.2 mi

11 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bexley (2025–26)

£1,016

per week, residential

£1,088

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

339

Most common: violent crime

Elderly population

14.1% of people in Bexley are aged 65 or over

36.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Ambient Support Limited

58

locations

83%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityBexley
RegionLondon
Last inspected22 September 2023
Registered with CQC since25 September 2015

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.